Privacy policy

Apiligo AB, company number 559466-8229, Östra Hamngatan 17, 411 10 Göteborg, Sverige. is the controller for the personal data described here.

Contact: support@svala.se

• Account: name and email address from your Google sign-in. We never receive your password.
• Purchases: which plans you bought, amount, time and order number.
• eSIM: ICCID, status and data usage for the eSIMs you own.

We do not collect your location, and we cannot see which sites or services you use the data for.

To deliver what you bought (contract), to provide support, and to meet bookkeeping obligations (legal obligation). We never sell your data.

• Stripe — payments. Card details go directly to Stripe and never pass through our servers.
• eSIM Access — supplier of the eSIM itself.
• Google — only if you choose to sign in with Google.

Account data is kept as long as you have an account. Purchase records are kept for seven years under Swedish accounting law. When you delete your account, personal data is removed and order history is anonymised — after which it cannot be linked to you.

You have the right to a copy of everything we hold about you (Art. 15) and the right to be erased (Art. 17). You exercise both yourself, directly:

Go to Account → Your data.

You also have the right to complain to the Swedish Authority for Privacy Protection (IMY) if you believe we handle your data incorrectly.

Questions about personal data: support@svala.se.